MesoAnswers.org

MesoAnswers.org Privacy Policy

Last Updated: 03/19/2010

We encourage you to read this Privacy Policy carefully when using our website or services. By using our website, you are accepting the practices described in this Privacy Policy.

If you have any questions about our privacy practices, please contact us at:

MesoAnswers.org
3300 Monroe Ave
Suite #345
Rochester, NY 14618

Or by clicking the contact us link here or on the bottom of any page on the MesoAnswers.org site and filling in all relevant information.

Information Collection and Use

We will collect and use personal information about you to respond to your request for products and services offered through this website. We will also collect information in order to notify you about products, services, and other opportunities we think will be of interest to you. The information we collect may be from the following sources:

Information Request Forms & Phone Calls: If you wish to request further information and / or contact a mesothelioma consultant through our information request forms or by calling a phone number displayed on the MesoAnswers.org website, we require that you provide certain personally identifiable information, including your name, address, phone number, and information about your current situation and / or diagnosis. This information is necessary to process your request and to contact you.

Information you provide us through customer service correspondence, and general feedback.

In addition, we might receive information about you from other online or offline sources and may add that information to your existing account.

If you submit a request for further information and / or to contact a mesothelioma consultant through this website, either via our information request form or phone, we will share the personal information contained in your request form (such as your full name, address, telephone number, and diagnosis details provided) with service providers in our or our affiliated third party's service network.

In general we may use or share with / sell to, affiliated third parties personal information that we collect about you to:

deliver the products and / or services that you have requested;
allow third parties to manage your customer relationship and provide you with customer support;
perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others;
communicate with you by e-mail, postal mail, telephone and/or mobile devices about products or services that may be of interest to you from other third parties;
allow third parties to communicate with you by e-mail, postal mail, telephone and/or mobile devices about products or services that may be of interest to you
develop and display content and advertising tailored to your interests on our websites and other websites;
enforce our terms and conditions;
manage our business and
perform functions as otherwise described to you at the time of collection.

Updating your personal information

If your information changes, you will need to re-apply on the site and enter the new information. There is no way to update your information once it has been submitted.

Personal Information.

We may use your personally identifiable information to contact you, to match you with third party offers, to verify your identity, to protect against or identify possible fraudulent transactions, or otherwise as needed to manage our business.

The personal information you submit is collected by MesoAnswers.org and may be used internally by MesoAnswers.org as well as shared with business partners operating related services, providing products you requested, or offering additional services or products that we feel may be of interest to you. Where the service is operated by one of our business partners, the collection, use and disclosure of your personal information will be subject to that business partners' privacy policy.

By submitting your request to MesoAnswers.org, you understand that MesoAnswers.org service providers, legal product service providers, such as a representative of a law firm, or other affiliated third parties that we feel may provide a product or service that may be of interest to you may contact you by telephone (on a recorded line), email, or regular mail based on the information you provided in order to process and fulfill your request or provide other products and services, even if you have opted into the National Do Not Call List administered by the Federal Trade Commission, any state equivalent Do Not Call List, or the Do Not Call List of an internal organization.

If a service provider contacts you and you wish not to be contacted again by that provider with respect to your inquiry, then you should specifically make a request to that provider not to contact you again.

Please note that the provider may maintain the information you provided whether you elect to use their services or not.

We store information that we collect through cookies, log files, clear gifs, and/or third party sources to create a “profile” of your personal information. We tie your personally identifiable information to information in the profile, in order to improve the content of the site for you.

In some instances, we share your profile with other third parties such as ad servers and / or other third party content providers, including both in aggregate form and tied together with your personally identifiable information, in order to improve the content and functionality of all aspects of the site for you.

Information Sharing and Disclosure

Personal Information. We will share your personal information with others as indicated below. We may share all types of personal information with:

Business Partners. When you express interest in products and/or services offered through our website we may share your expression of interest with businesses with which we partner to offer you those products and/or services, business that offer related products and or services we feel may be of interest to you, and, as applicable, their affiliates and third-party marketing companies. When you provide us with your information you expressly authorize us to provide your name, phone number, e-mail address, diagnosis, and other personally identifiable information to those businesses.

Authorized Service Providers. We may share your personal information with our authorized service providers that perform certain services in connection with your request for a product or service offered on the MesoAnswer.org website. These service providers may include law firms, as well as companies that support other features offered through our websites, that offer products or services that we feel may be of interest to you, or that provide business analysis or website support.

Other Situations. We also may disclose your information:

In response to a subpoena or similar investigative demand, a court order or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.

When we believe disclosure is appropriate in connection with efforts to investigate, prevent or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees or others; to comply with applicable law or cooperate with law enforcement; or to enforce our websites' terms and conditions or other agreements or policies.

Any third parties to whom we may disclose personal information may have their own privacy policies that describe how they use and disclose personal information. Those policies will govern use, handling and disclosure of your personal information once we have shared it with those third parties as described in this Privacy Policy.

Communications from the Site

Information Package Delivery: By completing the request for the mesothelioma information package found on MesoAnswers.org and providing a valid email address, you will receive email communications containing this information, as well as follow up communications in relation to the site and you diagnosis / situation from MesoAnswers.org.

Service-related Announcements: We will send you service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you no longer wish to receive these emails you may deactivate your account by clicking here and inform us of your desire to deactivate your account. Please provide us with your Name, E-Mail Address, Phone Number Provided, Zip Code Provided, Diagnosis Provided, and any other information you provided at the point of establishing an account that may help us to verify your identity, and, upon verification of the authenticity of the request, we will deactivate your account within 10 business days. At that point in time, MesoAnswers.org will no longer contact you regarding service related announcements and will have removed all of your information from our database. Please keep in mind, however, that our partners may continue to contact you under the terms of their individual privacy policies, over which we have no control.

Customer Service: We will communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you either by email or telephone.

Profile

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

We do link this automatically-collected data to personally identifiable information.

Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site and we link the information we store in cookies to any personally identifiable information you submit while on our site.

We use persistent cookies. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

We generally use cookies to assist with customer tracking. Customer tracking (or "click-stream") data collected by us is used to optimize your experience by learning whether or not you successfully used MesoAnswers.org. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies.

This privacy statement covers the use of cookies by this site only and does not cover the use of cookies by any advertisers.

Links to Other Sites

This Web site contains links to other sites that are not owned or controlled by MesoAnswers.org. Please be aware that we are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

This privacy statement applies only to information collected by this Web site.

Security

The security of your personal information is important to us. When you enter sensitive information on our request forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Business Transitions

In the event MesoAnswers.org goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via notice on our Privacy Policy for 7 days of any such change in ownership or control of your personal information.

Minors

MesoAnswers.org does not knowingly collect personally identifiable information from children under 13 years of age.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our site.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us:

By sending a letter to:

MesoAnswers.org
3300 Monroe Ave
Suite #345
Rochester, NY 14618

Or by clicking on the Contact Us link at the bottom of any page on the MesoAnswers.org site.